As a consumer, student, employee, and citizen, we all get a little screwed sometimes. An important measure of any institution–be it a business, school, or whatever–is how they try to rectify a mishap or misdeed. In spite of that truism, the cold reality is that your reaction to getting screwed is the critical catalyst that determines how your complaint will be heard and processed. It is up to you. Complain the wrong way, and you can look like a fool who gets nothing but high blood pressure and a wasted afternoon. I once… Read More
Welcome, friends who enjoy television, books, history, and politics with a swirl of bitchiness, a splash of gin, and good light to read by. Curl up with a cat, and enjoy the show. May ye be blessed with a sense of humor and an endless bottle of wine.